attempted to withdraw since December 23rd. Still no luck. After much fiddling with the verifications, the withdrawal request was still denied. It appears that there was a problem that neither they nor the banks were responsible for. Is it not possible to add a Mastercard to your Visa withdrawal? I feel like I'm just going to blow through the cash to have the account closed. Incessant tension and poor communication. They are not going to give you a dime!