If I could, I wouldn't award any stars. Despite spending a lot of money on this site, I have never truly won anything significant. The games seem to be rigged, but that might just be my terrible luck.
But I'm not here to talk about that. I repeatedly attempted to use their online chat to terminate my account. Every time, I would receive the same response. Someone from our team will get in touch with you shortly.
They would never get in touch, of course. I looked over every email, even the spam. My request would go unanswered, but I would continue to receive advertising communications.
I kept gambling since I had a gambling problem (addiction is extremely hard to quit).
No reply.