My withdrawal from DB Bet was rejected, so I reached out to their security department for assistance. They asked me to provide full-sized photos of my Aadhaar and Election ID cards, both in JPG format, and stated that scanned copies or screenshots wouldn't be accepted. I complied by submitting the original documents in the required format.

However, after submitting my genuine Aadhaar card, they again asked for photos of my Election ID card, which I also provided. Despite this, they replied stating that the documents were unacceptable and insinuated that the files were either forged or edited, which was not true. They warned that if I submitted forged or altered documents, they could block my account according to their rules.

Despite my repeated assurance that these were my original documents, they dismissed my concern by stating that all relevant information had been provided earlier in the email thread.

It's clear that DB Bet is not processing withdrawals fairly and is unreasonably rejecting valid documents. Please beware and avoid using this platform to save yourself from similar issues.