I recently signed up for a promotion for the EURO UEFA final and followed all the instructions carefully. Despite contacting customer support to confirm that the bonus was active, I later discovered that I didn’t receive the promised 50x free bet after winning. Customer support then claimed I used the "wrong promotional code," even though I joined via their automated link. Later, my bet was deemed "0% rake" and was not accepted, despite using default options. I was told the bonus department would review my case but received no follow-up. This casino is dishonest with its promotions.