My deposit was not added by them.
I made a bank deposit of 15,000 PKR at their bank.
I gave them the transaction slip, and they requested the bank's statement, video evidence, and audio recording in relation to this transaction.

I supplied all necessary validations and evidence. They have not yet added or refunded.

Is this a scam?

ID for gaming: 885999677

resolve my problem or I'll file a lawsuit