They rarely reply to emails, and while depositing money is quite easy, they draw the line when it comes to winnings withdrawals. I've been waiting for my withdrawals for more than a week.
It takes a lot of patience to deal with these people.
It's funny how they're responding to this platform and not my emails, because after waiting for about a week, the money has been returned to my betting account without any explanation. Therefore, it hasn't been withdrawn.
No reply.