All I can say is that they delay payouts (I waited a week and was given a few different explanations, including: we have an issue with the people who handle payments, we are overworked and working very hard, sorry for your inconvenience). They canceled my cashout twice without cause, and when I contacted support, they said it was an error on their end and they apologized for the inconvenience. There are plenty of fantastic casinos that provide rapid cashouts and amazing bonuses.
I took my loss and reported them in the hopes that they would lose their license after waiting for my cashout for two weeks.