I won their own bonus and hit a few lucky slot bonuses, thinking I was on a roll. But when I tried to withdraw, my account—which was fully verified—suddenly needed additional documents. Despite sending them the requested info, my account was closed. UKGC rules clearly state they cannot ask for documents upon a withdrawal request, yet they did. Then, they took my £9,000, saying I'd breached some random term and told me never to open another account with them or any of their affiliated sites. Why would I, after they stole my money?