They will do everything to avoid paying you. In just the past two weeks, I’ve heard every excuse imaginable: "new documents needed," "old documents expired," "invalid wagering," or that I didn’t meet their requirements. They even claimed the games I played no longer count towards the bonus or original deposit. These are just a few of the tricks they use. Customer service is rude and clearly in on the scam. You'd have a better chance betting on aliens landing than getting a payout from this site!