I am going through this again. I sent documents needed to reactivate my account and process my withdrawal I forgot to do the selfie one. I then sent the selfie one same day I was asked to send it in this was the 26th of August it is now the 3rd of September! How on earth does it take a gambling company this long and they don’t even help in live chat they just say please wait while we process your documents but how can it take so long to process one piece it really astonishes me it’s 2024 like come on there’s so much in place for stuff like this. When you deposit it’s instant when you want to withdraw there’s so many barriers placed preventing you to do so? Please kwiff come on. It’s only 270£ I’m withdrawing the withdrawal has been pending since the 17th of August all my documents have been verified apart from the selfie please sort this out.