If you have any problems with them, please file an official complaint form for the Curacao gambling license at https://www.curacao-egaming.com /public-and-players/complaints-landing.

I began making my first withdrawal in early September. After they asked for a selfie with my ID, which I provided, I had to validate my KYC in order to "wager" 5,000 euros on a 100 euro deposit.

My current amount is 2000 euros, and on September 15 at 0:00 GMT, I finally requested a withdrawal. "AWAITING" means that even though they should have processed it in three working days. Their behavior is absurd, and I regret not seeing the Trustpilot rating sooner.