My experience with Bet-at-home has been disappointing due to their unfair bonus terms. I claimed a welcome bonus, but after meeting the wagering requirements, my withdrawal was denied. Customer service cited vague terms and conditions that were not clearly stated during the sign-up process. This feels like a deceptive practice. I demand a fair resolution and a refund of my winnings. Bet-at-home needs to be more transparent with their bonus terms to avoid misleading users.